Program Description:
Unit
One: Questions to Ask Before
Starting Teams
What Are Teams?
The Five Ps in Team
Why Do You Want Teams?
Where Do You Plan to Implement Teams?
What Do You Expect from Teams?
What Roles Are Crucial to the Team Process?
How Will You Evaluate Individuals Versus Teams?
How Will You Compensate Teams?
What Resources Will You Budget for Training and Development?
What’s the Organizational Impact of Teams and How Can You
Manage It?
Unit Two: Creating
the Culture for Teamwork
Why Teams Make Sense for Business Today
Moving from Traditional to Self-Directed Teams
How Do You Know You’re Ready for Empowerment and Teams?
Determining Your Readiness for Teams
Unit
Three: Teams
and Business Strategy
How Can You Determine if Teams Are Right for Your Business?
Some Business Reasons for Teams
Is the Work Appropriate for Teams?
Are Your People Ready for Teams?
A Question More Important than Answers
Unit
Four: Why Organizations Have
Problems with Teams
Five Major Potholes
Filling the Potholes
The Team Development Checklist
A Team Development Strategy
Unit
Five: Vision, Values, Mission,
and Strategy
Begin with a Vision ... and Values
Missions Mean Muscles
Strategy: Planning for Success
Lead the Way ... from Within
Unit
Six: Team Dynamics
How Teams Are Supposed to Develop
How Teams Really Develop
How to Identify, Diagnose, and Treat Common Team Problems
Unit
Seven: New
Roles for Leaders of High-Performance Work Groups
The Six Roles of a Successful Manager
The Seven Bases of Power
Leadership Self-Analysis
Unit
Eight: Conducting Team Meetings
The Problem with Meetings ...
Meetings and Roles
Guidelines for Effective Team Meetings
Handling Common Team Meeting Problems
What You Should Do as Manager
Problem-Solving Techniques for Meetings
Unit
Nine: Coaching
Teams and Team Members
The Basics of Coaching
Job Performance
Developing Team Players
Developing Leaders
Coaching from a Distance
Players as Coaches
Recognition
Coaching by Example
Unit
Ten: Coping with Conflicts
and Changes
Resolving Conflicts
Direct Dealing
Reducing Conflicts
Coping with Changes
Unit
Eleven: Applied
Empowerment
Problems with Empowerment
A Simpler Approach
Unit
Twelve: Evaluating
Your Team
What Are Your Team Performance Problems?
How Effective Is Your Team?
How Good Are the Members of the Team?
How Else Can You Evaluate Your Team?